Issue With 'Save The Article First For Getting The Editor!' In SPPB Blog - Question | JoomShaper

Issue With 'Save The Article First For Getting The Editor!' In SPPB Blog

MZ

Mr Zen

SP Page Builder 1 year ago

Hi There

I have a site which is running the latest version of SPPB - when creating new blogs I create a record, add a title, image, categories etc - the SPPB tab says 'Save the article first for getting the editor!'

If I hit save, or save and close the article closes, and re-opening it I see the exact same message - this hasn't been happening for very long (last few days)

Stranegly I have a near identical copy of the site, and the issue is not presenting itself there, so It's a little unclear what has happened on this particular website instance causing issues

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #169718

Hi there!

Sorry for your experience.

I have tried to login to your backend but it is saying incorrect credentials there. Please check the screenshot in the hidden content box.

Best Regards

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MZ
Mr Zen
Accepted Answer
1 year ago #169803

Hi Rashida - I have just updated the login details - with the new PW attatched.. (tested the login as working now)

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MZ
Mr Zen
Accepted Answer
1 year ago #170160

Can you assist please?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 11 months ago #176441

Hi there!

Really sorry for your experience.

I have just checked by creating a new article and everything is fine there. So it seems the issue is only with a specific article. Did you try to recreate the article?

Moreover, the account is not a super user account, so my access is limited there.

Best Regards

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