Unhandled Runtime Error - Forum | JoomShaper
Staff replied SP Page Builder

Unhandled Runtime Error

Asked by Cardell Oliver 2 years ago Last activity 2 years ago

After updating to the latest SP Page Builder 5.4.0, I now receive this error message when I try to edit this page.

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack
l
(2:1375151)

4805
(2:6578)

Function.l
(2:1375151)

5 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please download the patch package from the hidden content. Install this build and check again.

Note: Before check, Please clean your Joomla cache.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Cardell Oliver Asked this

Good day, I installed the patch and cleared cache. Still recieving the error

Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'call')

Please open the browser console for more information!

Call Stack
l
(2:1375151)

4805
(2:6578)

Function.l
(2:1375151)

Francesco

Stesso problema!! Ma la soluzione, oltre a quella di reinstallare la versione 5.3.8

Toufiq Senior Staff

I tried to check your issue. But, i am not able to login your site administrator area.

Gianluca Ciarpella

Hello, same error with SPPB 5.4.0
Reinstalled the version 5.3.8 and all work OK
What pach i need for the newer version?
Thank You

P.S. Joomla 5 Mysql 8.0.36-28 PHP 8.3.9

Shawngela Pierce

I am getting the same error message and cannot edit any pages.

Unhandled Runtime Error
TypeError: undefined is not an object (evaluating 'i[e].call')
Please open the browser console for more information!
Call Stack
(2:1375150)
4805
(2:6579)
(2:1375155)

I reinstalled 5.3.8 and now I can edit pages.

sandymikami

I am also getting this same error after the latest SP Builder update, and had to go back to 5.3.8. When are you releasing a fixed update?

Toufiq Senior Staff

Guy's, Please create a separate post and include your site login credentials within the hidden content section. After that, share the URL of your forum post with me, and I'll review it shortly.

Gianluca Ciarpella

Here in Hidden content there is the link of my post
Thank you

Toufiq Senior Staff

Thank you so much. Already, I have replied your post.

Diego Mello

Hello Toufiq,

I just updated SP Page Builder to 5.4.0 and am getting the same error. I don't think it makes much sense to create separate posts for te same problem because it is clear that it is related to the latest version of SP Page Builder.

I think it would be more productive to everyone, and specially for you and your team, if you explined what the problem is and provided a link to the patch that we all could download and install. This file could also be available in the Downloads menu.

I need to present some layouts updates by tomorrow and, for the moment, I'll do the same as Shawngela Pierce and sandymikami did above: reinstall 5.3.8.

Please, provide a 5.4.1 version with this fix.

Best regards,
Diego

Toufiq Senior Staff

If you share your login credentials here, the owner of this post will be able to see them. To ensure your privacy and security, I recommend creating a new forum post to address your issue.

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