The server returned a "500 - Whoops, looks like something went wrong." - Forum | JoomShaper
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The server returned a "500 - Whoops, looks like something went wrong."

Asked by Jamie Marschke 2 years ago Last activity 2 years ago

Hi,

I am using a template I brought that runs on Joomla 4.4.8 and I am using PHP 8.1 on my cPanel. When I look at SP Page Builder Pro/Pages it goes to a red screen with the above error. I have tried reducing the PHP version to the same error. The front end works fine. Any other menu selection works fine. I am running SP Page Builder Pro Version 3.8.9. From memory I installed the latest version with no issues and still got the error above. I have since had to reinstall the, page, Akeeba, and back to this stage with the error.

5 replies

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Ofi Khan Staff
2 years ago · edited

Hello Jamie Marschke

Apology for the inconvenience. Which template are you using? Please check the issue with Joomla default Casseopeia template. Since when have you got the error? Please share a screenshot of the issue page to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Best regards

Jamie Marschke Asked this
2 years ago

I am using a tempalet I brought from Template Monster. Real Estate. It is hard to know when I developed this error, I have reloaded the page with a previous version that worked. The error is a commmon Joomla error page when there is a PHP etc error. It is onlt the SP PAge Builder that is not working on the backend.

Ofi Khan Staff
2 years ago

MySQL version 8 is not supported with SP Page Builder 3. Please update your SP Page Builder 3 to SP Page Builder 5. I hope that your issues will be fixed.

Jamie Marschke Asked this
2 years ago

Updating SP Page Builder kills the site and I have to rebuild it from a backup.

Ofi Khan Staff
2 years ago

I understand. Take your time and fix it. You cannot move forward with SP Page Builder 3.

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