Newsburg: No Items To Show - Question | JoomShaper

Newsburg: No Items To Show

AB

Alec Barton

Template 1 year ago

Hi, I have a problem with the Newsberg template

When I set the Articlke Layout addon in the right hand column to 'All Categories' items show up.

https://essential-reading.com/

When I set it to another category (reports in this case) it shows 'No Item found'. This also happens when I set it to tags. (see screenshot below)

https://imgur.com/a/8IrCY64

I have included logins in the hidden content panel.

There is also an issue where if I try to access settings for this add on the back end of Joomla the page hangs (tried this in both Chrome and Safari)

Can you have a look at this please. We are running the latest version.

0
9 Answers
AB
Alec Barton
Accepted Answer
1 year ago #170587

I seem to have sorted the first problem.

Ther second problem (page hanging) still exists though

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #170640

Hi Alec Barton,

Thank you for reaching out. Could you please check the Joomla administrator credentials that you have provided? It is not working.

Thanks.

0
AB
Alec Barton
Accepted Answer
1 year ago #170651

Hi, sorry Asfakur, the user name is 'temp', not 'test'.

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #170657

I am sorry. Again it is not working. And please use the hidden content box to share any sensitive info or credentials. Thanks.

0
AB
Alec Barton
Accepted Answer
1 year ago #170668

OK I have set up a new account, please see below

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #170845

Which category doesn't work. Please share your category name. Thanks

0
AB
Alec Barton
Accepted Answer
1 year ago #170852

Hi that bit is now sorted as stated in my second post.

The other problem is not sorted which is this:

"There is also an issue where if I try to access settings for this add on the back end of Joomla the page hangs (tried this in both Chrome and Safari)"

If you log into the back end, go to Pagebuilder, click on the Home page, click on the article layout addon, the page crashes and you cannot update the settings.

See screenshot https://imgur.com/a/w6aoB2Z

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #170869

We will improve it next update. Initial solution is use the front end editing. Thanks

0
Asfakur Rahman Saikat
Asfakur Rahman Saikat
Accepted Answer
Support Agent 1 year ago #170870

Sorry for any inconvenience. I have carefully reviewed the original template and the quickstart for the addon, and everything appears to be working fine. I also investigated your backup, and I guess the issue may be caused by another plugin or extension.

Thanks for your understanding.

0