Joomla: 5.1.4
PHP: 8.2.24
Template: decora
SPPB: 5.4.0 (updated this morning)
I am getting below error message (hidden content) when opening the editor. Front-end editor is working fine.
Hope you can help.
Regards
Jürgen
Solved
SP Page Builder
Unhandled Runtime Error
Accepted answer
Marked as the solution
Toufiq Senior Staff
Google chrome or firefox
5 more replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I have checked my end no problem found using the 5.4.0 version. Can you share a backup or create an staging site to check the issue?
Note: Don't forget clean your Joomla cache before checking this issue.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Juergen Hochhaeuser Asked this
Hi Toufiqur,
Many thanks for your prompt response. I cleared Joomla cache, but the issue continues to occur. As the website is on a development instance, I created a user for you.
Toufiq Senior Staff
Tell me your page name & browser name.
Juergen Hochhaeuser Asked this
I am using Firefox and you can try Referenzen. Any other page should generate the error as well.
Toufiq Senior Staff
Google chrome
Juergen Hochhaeuser Asked this
Thank you. I will clear my browser cache and try again.
Juergen Hochhaeuser Asked this
I tried Chrome and everything is working fine. Sorry for bothering you. Should have tried before contacting you. Thank you for your support.
Toufiq Senior Staff
You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)
Log in to reply.