Easy Store Not Working At All - Question | JoomShaper
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Easy Store Not Working At All

Patricia Lee

Patricia Lee

EasyStore 1 year ago

Hi there

I have Easy Store installed. All is up to date.

Nothing Easy store presents will work.

When I try to use an element - everything on the page dissappears including the control panel of drag and drop elements.

When I link to a list of products nothing shows but the cart itself. I think that dissappeared with the update.

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6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #171854

Hello,

Could you please accept the solutions from the answer to your question?

Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171001

Hello Patricia,

Thanks for reaching out to us. Could your please take look on your site, Also please read this documentation for craete easy store single product page and and store front page:

https://www.joomshaper.com/documentation/easystore/sp-page-builder-integration,

Please, let me know, If you need further assistance.

Thanks,

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Patricia Lee
Patricia Lee
Accepted Answer
1 year ago #171137

Hi there

I'm appreciative of your help.. the products look stunning.

I'm not totally sure what I did wrong (I have reviewed the documentation) but I do know what settings I used, so I should be able to learn going forward by looking at what works.

Thanks again.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 year ago #171173

Hello,

You haven’t added the necessary add-ons for the store’s single page and storefront page, which is causing the issue.

Additionally, your pages are currently unpublished. After finalizing the design, please make sure to publish them.

To help with the storefront page design, you can follow the documentation or watch this video: Storefront Page Design.

For the single page setup, you can use this video as a guide: Single Page Setup.

Thanks

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Patricia Lee
Patricia Lee
Accepted Answer
11 months ago #171826

Roger that and again, I thank you sincerely for your help.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #171853

You are most welcome.

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