403 error for SPPB 5.4.1 update - Forum | JoomShaper
Solved SP Page Builder

403 error for SPPB 5.4.1 update

Asked by Laurent 2 years ago Last activity 2 years ago

Hi,

When I want to update SPPB to version 5.4.1 I get this error : https://prnt.sc/cddJhXF_hfxD

For info:

  • website is ok
  • all extensions are up to date
  • SPPB licence + email are valid + correctly typed.
  • latest SPPB update were all successfull.

Thanks

Accepted answer

Marked as the solution
Ofi Khan Staff
2 years ago

I understand. You can try after clearing the cache. Also, update your license key and check for updates then.

1 more reply

Ofi Khan Staff
2 years ago

Hello Laurent

This might happen sometimes. Just manually download from our site and install on your site.

Best regards

Laurent Asked this
2 years ago

this is weird because error 403, also known as “Forbidden,” is an HTTP response code that indicates that a client does not have permission to access a specific resource or web page, although the server understood the request. This is a clear indication that access is denied due to permissions reasons.

Laurent Asked this
2 years ago

ok thanks

Ofi Khan Staff
2 years ago

You are welcome 😊

Log in to reply.