403 Error For SPPB 5.4.1 Update - Question | JoomShaper

403 Error For SPPB 5.4.1 Update

Laurent

Laurent

SP Page Builder 1 year ago

Hi,

When I want to update SPPB to version 5.4.1 I get this error : https://prnt.sc/cddJhXF_hfxD

For info:

  • website is ok
  • all extensions are up to date
  • SPPB licence + email are valid + correctly typed.
  • latest SPPB update were all successfull.

Thanks

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171768

Hello Laurent

This might happen sometimes. Just manually download from our site and install on your site.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171773

I understand. You can try after clearing the cache. Also, update your license key and check for updates then.

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Laurent
Laurent
Accepted Answer
1 year ago #171772

this is weird because error 403, also known as “Forbidden,” is an HTTP response code that indicates that a client does not have permission to access a specific resource or web page, although the server understood the request. This is a clear indication that access is denied due to permissions reasons.

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Laurent
Laurent
Accepted Answer
1 year ago #171774

ok thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #171883

You are welcome 😊

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