Error - Unexpected Token 'N - Question | JoomShaper
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Error - Unexpected Token 'N

RB

RB

SP Page Builder 1 year ago

Greetings, i uploaded the .zip file in the joomla and i got the following error "Error - Unexpected token '<', " "... is not valid JSON", although the extenions was installed iwhen i click to open it doesnt works.

Thanks in advace!

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8 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172137

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please share a screencast about the full scenario.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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RB
RB
Accepted Answer
1 year ago #172155

https://www.loom.com/share/ed7e604a5f3c44129a68c21734007b82?sid=0ed829ac-3322-4f85-bd15-be05223686de

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172156

Could you kindly grant me access to your Joomla administrator area so that I can investigate the issue you're experiencing? Prior to providing access, please ensure that you have backed up your site. Additionally, it's important to note that providing login credentials is entirely voluntary on your part; we respect your decision either way. However, if you do choose to share the login details, it would greatly expedite the resolution process. Thank you for your cooperation.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172159

Waiting for your feedback.

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RB
RB
Accepted Answer
1 year ago #172181

Take a look

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #172258

Please follow the instruction.

  1. Disable mod_security from your server
  2. Or disable the rocket_loader from your CloudFlare
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RB
RB
Accepted Answer
1 year ago #172470

Only for the installing process or must be disabled always?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 year ago #172471

Disable for testing period, for example, 1 hour just to test if SPPB Editor works.

In general, something is locking SPPB scripts so we are trying to find a reason of that. That's why other 99% of webmasters can edit and see list of pages, even on localhost.

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