Firstly, I suggest you liaise with @Toufiq as he already has admin details to this site.

Secondly, I shouldn't need to take a full backup of the site, because you shouldn't be changing anything without my permission!

Thirdly, you should be testing and recreating the issue on your own systems; deploying the fix to them, and then making the fix available to all customers.

Please reply to let me know you have understood these points!

I am on here. Tried to check your site. But, old login credentials doesn't work.

I sent you updated details on Messenger. Here they are again:

Username and password do not match or you do not have an account yet.

Try again. The account was disabled following a refresh of the test site

Got it. We will improve it. Now it works on scroll. Thanks

It always worked once you scrolled the site; but intial page load still doesn't show the images.

Yes, I have discovered the same thing on your site. I have informed our developer team. Thanks