Constant Contact
Richard Juknavorian
I use Constant Contact as our mailing client. I had to change from 3.x to 5.x. As we all know why. The problem is that I can't get the sign up form to show up. I put the coding into an article but it won't show up. I spoke with a Joomla tech and he said where I am using Helix that may be the problem Does anyone know how to resolve this.
Thank you
Atick Eashrak Shuvo
Accepted AnswerHi there!
Sorry for your experience.
Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.
Best Regards
Richard Juknavorian
Accepted AnswerI tried sending codes but it wouldn't let me
Richard Juknavorian
Accepted Answerit's not showing up at all. Where do you see it? When I put the codes in they dissapear and show just one code. Do I do it in JS Page Builder? I tried it in an article and it worked on Joomla 3
Atick Eashrak Shuvo
Accepted AnswerPlease make sure you allow user registration in the settings. To enable user registration, please navigate to Users Settings > User Options and set Allow User Registration to "Yes." prnt.sc/gtQyl2sTHtKF
Richard Juknavorian
Accepted Answer(https://stsvartanantz.com/index.php/newsletterhttp://)
this is what's happening.
Richard Juknavorian
Accepted Answerhttps://stsvartanantz.com/index.php/newsletter
I changed to a modual and still nothing. I did alllow user registration. Just the inline code shows up.
Is there anything else I can try.
Atick Eashrak Shuvo
Accepted AnswerYour newsletter module has nothing. It is empty. Please check.
prnt.sc/aMqlrzXr60qC
Richard Juknavorian
Accepted AnswerExactly. I put the code in and nothing happens. I can't seem to figure it out. Joomla tech thinks it's because of Helix. This is what I'm trying to find how to fix this.
Atick Eashrak Shuvo
Accepted AnswerThe module you are currently using is the 'Custom' module, which is a code module for Joomla. The issue you are encountering is not related to Helix Ultimate or any of JoomShaper's products. To verify this, you can easily test the functionality by switching to the default template. If the issue persists after changing to the default template, then it is not caused by Helix Ultimate.