Errors While Attempting To Access PB Pages. - Question | JoomShaper
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Errors While Attempting To Access PB Pages.

L

lumajosh

SP Page Builder 1 year ago

Hi, I'm getting the following errors while attempting to access PB pages or PB settings. I'm on J 5 and PB 5.4.1, I'm running into the the same errors if I update PB to the latest available v. 5.4.2. -

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'toString')

Please open the browser console for more information!

Call Stack xr (2:368614) xs (2:528202) xl (2:585034) yc (2:574186) mc (2:574114) pc (2:573977) rc (2:570784) sc (2:571173) Bi (2:512048) (2:568725)

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #173452

Hi

Thanks for contacting us and sorry for your issue. Clear your Joomla and Browser cache and also test editor using 2nd browser. For more help you can follow this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#unhandled-runtime-error-typeerror-undefined-is-not-an-object-evaluating-i-e-call

-Regards.

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L
lumajosh
Accepted Answer
1 year ago #173457

This is odd to say the least, after clearing Joomla cache, the errors are no longer there. Thank you!

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 year ago #173573

You are welcome. You can now close this post by accepting the answer.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #203861

Could you please close this post by accepting the answer?

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