Form Builder - Problem with additional Fields, Input will not be send after Update to SP Pagebuilder 5 Pro - Forum | JoomShaper
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Form Builder - Problem with additional Fields, Input will not be send after Update to SP Pagebuilder 5 Pro

Asked by Rainer Adler 1 year ago Last activity 1 year ago

Form Builder - Problem with additional Fields, Input will not be send after Update to SP Pagebuilder 5 Pro

New Formular:

E-Mail-Body:
<p><strong>From:</strong>{{first-name}} {{last-name}}</p>
<p><strong>Email:</strong>{{email}}</p>
<p><strong>Subject:</strong>{{subject}}</p>
<p><strong>Message:</strong>{{message}}</p>

After adding "Additional Section" and "Second Additional Section" and saving, nothing changed in the E-Mail-Body Section:

<p><strong>From:</strong>{{first-name}} {{last-name}}</p>
<p><strong>Email:</strong>{{email}}</p>
<p><strong>Subject:</strong>{{subject}}</p>
<p><strong>Message:</strong>{{message}}</p>

This means, the input of the formular in the additional sections will not send.

How could we fix this automatically, not manually ?

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you share a screencast about the full scenario? Cause, its difficult to understand your issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Rainer Adler Asked this

Hi Toufiqur, i made some screenshots, so i have a PDF and / or PNG Files i could send you. How could i send them to you?

Toufiq Senior Staff

Google drive. It's better to share an screencast video. Thanks

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