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Pop Up Builder

R

riccardo

SP Page Builder 11 months ago

With ver 5.4.2 pop up on landing does not work while scroll is ok but even with "never" condition on repeate after it is continuing popping up.

www.mojoburst.com

Please help

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5 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #174106

Hello Riccardo,

Thanks for reaching out to us. If possible, Please provide your admin access in a hidden content section can help us investigate more effectively. Before this, please take a backup of your site.

Thanks.

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R
riccardo
Accepted Answer
11 months ago #174119

here is it

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #174132

Hello,

I create a popup and test it, it's work ok. I make it now unpublished, Please, Use popup close icon for close popup, by custom position instead of separate button addon, Hope it will work.

Thanks,

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R
riccardo
Accepted Answer
11 months ago #174472

Hi Ziaul, still problem is there . Both with your test and our own pop up.

    The pop up even if closed continue to pop up again and again

    Thanks
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #174479

Hello Riccardo,

Thank you for your reply. I’ve identified the issue, and it should be resolved in the next update. For now, please use the close icon instead of the button to close the popup.

You can find this option under Popup Settings -> Style -> Close Icon.

Best regards,

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