Image Carousel - Swipe Broken - Question | JoomShaper

Image Carousel - Swipe Broken

J

Jasmin

SP Page Builder 11 months ago

Hello, I reported the problem with the Image Carousel two years ago. When you use Image Carousel, the images sometimes get stuck and the swipe animation doesn't finish. Then you see two images, each cut off.

This also applies when you “swipe” with the mouse.

When the buttons are used, the animation fits well.

Are there any innovations or workarounds for this?

Best regards!

0
6 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 10 months ago #177877

The team is working with the issue. But it will take some time as we have to check this on multiple similar addons. I appreciate your patience on this matter. We might fix it at the end of the year.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #176995

Hello Jasmin

Apology for the inconvenience. Can you please share the old forum post link that you have reported the issue? Or record a screencast and show the issue. I will check and forward it to the developer team. If we find the issue, then it will be fixed soon.

Best regards

0
J
Jasmin
Accepted Answer
11 months ago #177090

Hello Ofi,

here is the post link: https://www.joomshaper.com/forum/question/15768#qa-answer-76088

In the hidden Content you find the screenrecording (on iphone). The bug sometimes occurs with the 1st swipe, sometimes with the 2nd swipe, and sometimes 2-3 times in a row.

Maybe I need a special resolution (size) for the images. But I didn't find any documentation for this. I hope it will bi fixed soon.

Best regards!

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #177114

Thanks for the old post link and screencast. Please do not remove the screencast. I have shared it with the developer team. They will check it and fix the issue on the carousel.

0
J
Jasmin
Accepted Answer
10 months ago #177849

Hello Ofi, has there been any feedback from the development team ?

Best regards!

0
J
Jasmin
Accepted Answer
10 months ago #177942

That would be great if the problem can be solved promptly. Many thanks ! Best Regards.

0