Page Builder Version: 5.4.2 - Custom Fonts Upload Error - Question | JoomShaper

Page Builder Version: 5.4.2 - Custom Fonts Upload Error

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DSmith

SP Page Builder 10 months ago

I've Followed the instructions to generate webfont from Font Squirrel. Receiving Error: "Max size limit exceeded" when attempting to upload the zip file provided by Font Squirrel. The zip file size 10.5Kb

I have no issues uploading files in any other capacity. Themes and modules install as expected from the administrative backend.

Uploading via the media manager works as expected regardless of file size. This appears to be a font upload issue only.

Can you please provide a solution beyond directly uploading the font package to the site via sftp. I need this to work for users that are not granted access to ssh or sftp.

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177729

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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D
DSmith
Accepted Answer
10 months ago #177733

Sorry, the system is not publicly accessible at the current time. Other means will be necessary.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177734

Can we join remote desktop to see the problem?

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DSmith
Accepted Answer
10 months ago #177736

Yes, that would work

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177737

Provide me anydesk ID.

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DSmith
Accepted Answer
10 months ago #177739

Sorry, Any Desk is not an option.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177742

Problem solved :D

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D
DSmith
Accepted Answer
10 months ago #177743

Thank you for the quick help. appears the issue was with my download from Font Squirrel. Should have retried the generator. Thanks again.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #177746

You are most welcome & Thanks

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