Page Builder Version: 5.4.2 - Custom Fonts Upload Error - Forum | JoomShaper
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Page Builder Version: 5.4.2 - Custom Fonts Upload Error

Asked by DSmith 1 year ago Last activity 1 week ago

I've Followed the instructions to generate webfont from Font Squirrel.
Receiving Error: "Max size limit exceeded" when attempting to upload the zip file provided by Font Squirrel.
The zip file size 10.5Kb

I have no issues uploading files in any other capacity. Themes and modules install as expected from the administrative backend.

Uploading via the media manager works as expected regardless of file size. This appears to be a font upload issue only.

Can you please provide a solution beyond directly uploading the font package to the site via sftp. I need this to work for users that are not granted access to ssh or sftp.

6 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

DSmith Asked this

Sorry, the system is not publicly accessible at the current time. Other means will be necessary.

Toufiq Senior Staff

Can we join remote desktop to see the problem?

DSmith Asked this

Yes, that would work

Toufiq Senior Staff

Provide me anydesk ID.

DSmith Asked this

Sorry, Any Desk is not an option.

Toufiq Senior Staff

Problem solved :D

DSmith Asked this

Thank you for the quick help. appears the issue was with my download from Font Squirrel. Should have retried the generator. Thanks again.

Toufiq Senior Staff

You are most welcome & Thanks

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