Menu Options Not Showing Up Until You Hover - Question | JoomShaper

Menu Options Not Showing Up Until You Hover

AC

Adrian Corona

Template 10 months ago

Using MegaInc template, in Home there's a dropdown with a list of services, when I click on it I only see a white background and not untill I hover over each option I see the service name

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4 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #178880

Hello Adrian Corona,

Thank you for reaching out, and I apologize for the inconvenience you've experienced. After thoroughly investigating your website, I found no issues with the dropdown menu. Everything is functioning as expected. files.fm/u/p9p3a7fqkb

Please try clearing your browser cache and check again. If the issue persists, don't hesitate to let me know, and I’ll be happy to assist further.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #179027

Hello Adrian Corona,

I hope this message finds you well. I just wanted to follow up regarding the issue you mentioned with the dropdown menu on your homepage. Were you able to resolve the problem after clearing your browser cache and trying a different browser or device?

If the issue still persists, please feel free to share more details, such as the browser and device you’re using, or let me know if you need any further assistance. I’m here to help!

Looking forward to your reply.

Best regards

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AC
Adrian Corona
Accepted Answer
9 months ago #180002

Hi,

Thanks for your response.

I tried on 3 different browsers in 2 separate computers that sit on completely separate networks and I get the same issue, used brave, chrome and Edge

https://files.fm/u/8mu4x4xxxb

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 9 months ago #180018

Thanks for the update! Could you please share the URL of the page where you are facing the issue? Also, ensure the screenshot is shared through a compatible format or platform. I’ll assist you further based on the specific details you provide.

Apolozy for the inconvenience, and I appreciate your patience!

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