Menu Not Showing Up With New Template - Question | JoomShaper

Menu Not Showing Up With New Template

Patricia Lee

Patricia Lee

Template 1 year ago

Hi there

I updated a site from J4 to J5 and I started out by using the Cassiopeia Template but it does not load properly.

So I added the next best choice visualin

In both cases I can't get the menu to load. https://2024.lawnpatrol.ca/

  • I have the menu module. And the menu in Helix is there. I have tried adding the module to a ton of positions but nothing shows up. The best I have been able to produce is the one you see now at the site.

  • Additionally I can't seem to take the template off the Cassiopeia as the parent (and it has no settings ability and I see it's no longer on your site as a download)

.. AND I don't know what to do with the JSON settings file. I tried uploading it through the system section but it of course doesn't want that.

If you could help me gain some clarity. I usually use a full predone install but with all the updgrades to J5 coming that won't be workable.

Hopeing you can help.

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4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #172177

Hi Patricia,

No issues:)

I'm glad that I could help! Stay with us.

You may accept the most useful answer in order to close the post.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #156918

Hi there!

Thanks for reaching out.

I have enabled a predefined header for you: https://share.cleanshot.com/7ZpfgLBV

And Unpublish your main menu module: https://share.cleanshot.com/hh4Tz0gF

Moreover, please set your logo image here: https://share.cleanshot.com/6rqz3yrJ

Please check now.

Best Regards

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Patricia Lee
Patricia Lee
Accepted Answer
1 year ago #171827

My apologies for neglecting to let you know your help not only saved the day but I very much appreciated it.

I should not have let this slide.

Patricia

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 year ago #173090

Hi Patricia,

Thanks for accepting the answer:)

Wishing you a nice day!

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