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Form Builder - BCC - How to use it?

Asked by claudia 1 year ago Last activity 1 year ago

Hello,
I am unable to get your form to work with the BCC tag.
The manual does not clearly explain how to use BCC to send an email to three different recipients.
Could you please provide further clarification?

Thank you.

Reply-To: {{email}}
Reply-name: {{nome}} {{cognome}}
Bcc: [email protected],
[email protected],
[email protected]

or

Reply-To: {{email}}
Reply-name: {{nome}} {{cognome}}
Bcc: [email protected],[email protected],[email protected]

or

Reply-To: {{email}}
Reply-name: {{nome}} {{cognome}}
Bcc: [email protected], [email protected], [email protected]

thanks

3 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
1 year ago

Hello Claudia,

Thank you for reaching out to us, and I apologize for the inconvenience. We have identified this issue and hope to resolve it soon. In the meantime, you can follow this method to send mail to three recipients.

Thank you for your understanding.

Best regards,

claudia Asked this
1 year ago · edited

Hello i need BCC tag functions correctly, so that the additional recipients remain hidden.
CC is not the answer
thanks

Ziaul Kabir Staff
1 year ago

Hello Claudia,

We sincerely apologize for this inconvenience and want to assure you that we are actively working on resolving it.

Thank you for your patience and understanding.

Best regards,

claudia Asked this
1 year ago

Hello
any news after 4 weeks?

Ziaul Kabir Staff
1 year ago

Dear Claudia,

I have reviewed the issue from our hosting email, and I can confirm that BCC functionality is working as expected. However, the issue with using multiple emails separated by commas is still unresolved. Please note that we are currently experiencing a high volume of work, which means we will need additional time to address this matter.

I appreciate your understanding and patience as we work towards a solution. Rest assured, once the issue is resolved in the next release, you will be promptly notified.

Please note that this is not within my immediate control.

Best regards,

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