Frontend: Site is Not Loading - Question | JoomShaper

Frontend: Site is Not Loading

Rudolf Arlt

Rudolf Arlt

SP Page Builder 10 months ago

When I edit in the backend, everything works but not so in the frontend. Only if SEO is switched off in the configuration does it work in the frontend. With SEO switched on, the page cannot be loaded.

Joomla 5.2.2 SPPB 5.4.4

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #179359

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Can you provide me super administrator access & FTP access to check the issue?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Rudolf Arlt
Rudolf Arlt
Accepted Answer
10 months ago #179367

ThankYou

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #179380

After install Helix framework. It works fine. Please check.

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Rudolf Arlt
Rudolf Arlt
Accepted Answer
10 months ago #179385

Thank You

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Toufiq
Toufiq
Accepted Answer
Senior Staff 10 months ago #179440

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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