After Update Website Loading Very Slowly - Question | JoomShaper

After Update Website Loading Very Slowly

M

Mark

SP Page Builder 2 hours ago

I just update my Joomla to the latest version and also Pag Builder. Now my website loads very slow. I am not sure what the issue is?

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13 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 hours ago #232005

We apologize for the inconvenience. Could you please recheck the credentials you provided and confirm that they are correct? Once confirmed, we will proceed with further investigation.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 hour ago #232030

Thank you so much for your kind words! We’re delighted to hear that everything is working perfectly now. We truly appreciate your feedback and are always happy to assist. Have a great day!

Please marked the issue as solved

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M
Mark
Accepted Answer
2 hours ago #232007

I am very sorry. I forgot to save the user when I created it. Now they should work.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 hours ago #232009

Still not working

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M
Mark
Accepted Answer
2 hours ago #232012

Sorry pw didnt save. All good now.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 hours ago #232014

Still not working

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M
Mark
Accepted Answer
2 hours ago #232021

Sorry. I don't know whats wrong with it. Use my Admin login

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 hour ago #232023

Can I take a full backup of your site?

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M
Mark
Accepted Answer
1 hour ago #232024

Certainly

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 hour ago #232028

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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M
Mark
Accepted Answer
1 hour ago #232029

Thank you so much! Excellent now! Great support.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 hours ago #232006

Hi there,

Thanks for reaching out.

I checked your website, but the loading speed can be affected by several factors, so it would be difficult to determine the exact cause from the frontend alone.

Since you recently updated Joomla and SP Page Builder, please make sure you have cleared the Joomla, browser, server, and CDN/LiteSpeed caches, if applicable.

You may also find our following guide helpful, as it covers several common ways to improve Joomla website performance:

Ultimate Guide to High Google PageSpeed Score for Websites on Joomla

If the website is still slow after clearing the caches, please let us know. We can then investigate further and determine whether the issue is related to SP Page Builder or another part of the website.

Best regards,

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M
Mark
Accepted Answer
2 hours ago #232017

Yes, all those checked. Still slow

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