Hello fabiana,

Apolozy for the inconvenience caused with our product and for the delay in responding due to the weekend.

Thank you for providing the video link and access to the new import for clarity. To resolve the issue you're experiencing with replacing the image in SP Page Builder, please replace the following directory:

JRoot/templates/shaper_educon/sppagebuilder/addons/feature

with the attached folder provided in the hidden content area.

Once you’ve completed the replacement, kindly clear your Joomla cache and refresh the page to check if the issue is resolved. If you encounter any further issues, feel free to let us know.

Best regards

Hello, I still have the same problem. I enter this page builder page, I'm going to change the image of the person and it gives me an error of 0.

So we talk about Person addon? If yes, I fixed that already. Problem was from addon override :/

Please next time share full addon name, then help will be faster ;)