Solved SP Page Builder

Problem with Educon (Shaper_educon) - Addon "Feature Box"

Asked by Eugen Leibundgut 1 year ago Last activity 1 year ago

Hello

I use the template: Educon (Shaper_educon)
with Joomla 5.3.2, PHP 8.3 and the latest template, version 4.0.2.

If I insert an image into the template in the "Addon "Feature Box" and save it, the website then no longer runs and gives the following error (see images).
https://ibb.co/L026Tvt
https://ibb.co/c8Y7MB6

If I delete the “Addon "Feature Box"”, the website runs again. Somehow this addon cannot tolerate image modification.

Could this be a bug?

I've tried everything and I'm at the end of my knowledge.

Can you help me?

Thanks for the support.

Best regards
Eugene

Accepted answer

Marked as the solution

Eugen Leibundgut Asked this

1 year ago

Hello Toufiq

Now everything works perfectly.

Great and thank you very much!

Best regards
Eugene

Toufiq Senior Staff

1 year ago

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

8 more replies

Toufiq Senior Staff

1 year ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Tried to login your site. But, it failed to open your site.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Eugen Leibundgut Asked this

1 year ago

Hello

I need your IP for akkeba admin tool.
Than you get access to the site.

Best regards
Eugene

Toufiq Senior Staff

1 year ago

Please check the hidden content. Thanks

Eugen Leibundgut Asked this

1 year ago

Hello

Now you can login.

Best regards
Eugene

Toufiq Senior Staff

1 year ago

Sorry, It doesn't open.

Eugen Leibundgut Asked this

1 year ago

Hello

Please try logging in again.
You tried to log in with a different IP. This doesn't work.
I have now activated both IPs. Access only works via these two IPs.

Best regards
Eugene

Toufiq Senior Staff

1 year ago

Are you serious?

Eugen Leibundgut Asked this

1 year ago

Hello Toufiq

Sorry, the website was still in maintenance mode.
I have changed these. You should now be able to access the page.

Please try again.
Thanks and sorry for the hassle.

Best regards
Eugene

Toufiq Senior Staff

1 year ago

Please check now. Thanks

Toufiq Senior Staff

1 year ago

I have updated this file.

/templates/shaper_educon/sppagebuilder/addons/feature/site.php

site.php.zip

Eugen Leibundgut Asked this

1 year ago

Hello Toufiq

I uploaded three images to the “Feature Box” addon and integrated text into the addon on the front page and unfortunately there are still errors (see image).

Can you check that again.
https://ibb.co/MBqMk53

Thanks for your help.

Best regards
Eugene

Toufiq Senior Staff

1 year ago

Please check now.

/templates/shaper_educon/sppagebuilder/addons/feature/site.php

feature.zip