BUG On Feature Box Addon - Question | JoomShaper
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BUG On Feature Box Addon

Laurent

Laurent

SP Page Builder 1 month ago

Hi,

I have found 2 bugs/strange things on feature box addon :

  1. when I set left icon on laptop view here https://prnt.sc/8Wvy27YUCv0a then, when I change view to tablet for instance, icon looks like ok on left side here https://prnt.sc/xVbVKigTFnpf But when I test on front-end, icon is not set to left as defined => https://prnt.sc/ISPasw1uop0p

  2. when I define some styling setting on feature box addon, for instance font type and color, then I save, everything is fine. Then, If I duplicate this page, feature box addon has lost styling setting like font type and font color.

Could you please fix these bugs.

Thanks L

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9 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #206113

Hello Laurent,

Sorry for the inconvenience you're experiencing with the Feature Box Addon. We've attempted to reproduce the issue on our end but haven't been successful.

To investigate this further, could you please provide administrator access to your site? Before doing so, we strongly recommend taking a full site backup.

Looking forward to your response.

Best regards

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Laurent
Laurent
Accepted Answer
1 month ago #206119

ok done. see Hidden Content area.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #206127

Hello Laurent,

Sorry for the inconvenience. I've identified the issue you're experiencing with the Feature Box Addon and have informed the development team. A fix will be included in a future update (but not the next one).

Thank you for your patience and understanding.

Best regards

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Laurent
Laurent
Accepted Answer
1 month ago #206130

ok thanks. can I remove your access?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #206132

Yes

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Laurent
Laurent
Accepted Answer
1 month ago #206134

ok thanks

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Laurent
Laurent
Accepted Answer
1 month ago #207361

any news?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #207683

The issue is not fixed yet

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Laurent
Laurent
Accepted Answer
1 month ago #207685

ok

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