some SP pages can't be edited - Forum | JoomShaper
Staff replied SP Page Builder

some SP pages can't be edited

Asked by Lambert 5 years ago Last activity 5 years ago

hello,
I have a brand new pro version of SP Page Builder. For the super user profile, all works fine.
But for another user profile I have this problem:
-there is no link on some page titles (not all of them) to enable page editing (see the red area in image below)
-this user have all permissions in "allowed" for SP module

thanks for your help.
rgds.

10 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue. I will check & get back to you soon.

-Thanks

Lambert Asked this

OK but I use the two factor autentification. How can I give you the secret key?

Lambert Asked this

Hello, first I send you the user login to allow you to check the problem : when you display the list of SP pages, you can't clic on the (for example: the first "accueil" page is not editable by the user). Will you need the admin login?

Toufiq Senior Staff

Please provide me the Super administrator access. Thanks

Lambert Asked this

hello Toufiq,
find them attached.
thanks.
rgds.

Toufiq Senior Staff

Please check now and let me know. Thanks

Lambert Asked this

it works now! can you tell me what was the reason? thanks.

Toufiq Senior Staff

I have changes permission from your page builder page settings

Lambert Asked this

ok thanks!

Toufiq Senior Staff

Please close the forum post and don't forget to give an upvote. Thanks

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