Some SP Pages Can't Be Edited - Question | JoomShaper

Some SP Pages Can't Be Edited

L

Lambert

SP Page Builder 4 years ago

hello, I have a brand new pro version of SP Page Builder. For the super user profile, all works fine. But for another user profile I have this problem: -there is no link on some page titles (not all of them) to enable page editing (see the red area in image below) -this user have all permissions in "allowed" for SP module

thanks for your help. rgds.

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10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #16576

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue. I will check & get back to you soon.

-Thanks

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L
Lambert
Accepted Answer
4 years ago #16584

OK but I use the two factor autentification. How can I give you the secret key?

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L
Lambert
Accepted Answer
4 years ago #16666

Hello, first I send you the user login to allow you to check the problem : when you display the list of SP pages, you can't clic on the (for example: the first "accueil" page is not editable by the user). Will you need the admin login?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #16841

Please provide me the Super administrator access. Thanks

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L
Lambert
Accepted Answer
4 years ago #16844

hello Toufiq, find them attached. thanks. rgds.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #16873

Please check now and let me know. Thanks

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L
Lambert
Accepted Answer
4 years ago #16897

it works now! can you tell me what was the reason? thanks.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #16919

I have changes permission from your page builder page settings

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L
Lambert
Accepted Answer
4 years ago #16924

ok thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #16927

Please close the forum post and don't forget to give an upvote. Thanks

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