Problem After Updating SP Page Builder V3 To V5 [Wimble] - Question | JoomShaper
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Problem After Updating SP Page Builder V3 To V5 [Wimble]

H

HDcms

SP Page Builder 9 months ago

Hello I have 3 pages with your extension and at least 2 have a problem with template Wimble

I don't see any problem or other error messages. I can give you access if it's easier to communicate Regards

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23 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #181876

Hello,

Thank you for reaching out to us. Upon review, I noticed that in v5, there are some deprecated warnings, however, the slider appears to be functioning correctly. I recommend clearing both your Joomla and browser cache before checking again. Please note that the deprecated warnings are related to your PHP version.

Thank you!

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H
HDcms
Accepted Answer
9 months ago #181924

Hello Thank you for taking my requests into account Ok for the warnings that will certainly go away when switching to php 8.2

Do SP page builder and Wimble support php 8.3?

a) the slider is missing on the home page I had refreshed the cache but it seems to be fixed now, maybe the host's?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #181930

Hello,

Wimble Version 2.1.2 is compatible with PHP8.3. Please, check wihch version you are using.

Please, use below css in j5 custom css, Documentation: https://www.joomshaper.com/documentation/helix-framework/custom-code-css-js-meta

ul.sppb-nav.sppb-nav-custom {
    width: 100%;
}
.sppb-nav-custom li {
    max-width: 400px;
    margin-bottom: 0 !important;
    padding: 0px 0px 40px 0px;
}

.sppb-nav-custom a {
    margin: 0 !important;
}

Thanks,

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H
HDcms
Accepted Answer
9 months ago #181996

HI The css code bit worked. Thanks but why was it required? Do you make changes in the css from one version to another?

For the template, I put version 2.1.2, I had 2.0, why didn't I get a message for the update when the update link is visible?

PHP 8.2 update This completely broke the pages. See the error below Best regards

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182031

This CSS is required because the dynamic class ID of your addon has changed, possibly due to an upgrade or another factor. The error you’re encountering might be related to a PHP version mismatch or improper installation.

I recommend using PHP 8.1 to resolve this issue.

Please let me know if you need any further assistance.

Thank you!

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H
HDcms
Accepted Answer
9 months ago #182042

Hello Thanks for your follow-up I put back php 8.1 but I will have the same problem in 1 year, 2 years ... the day when php 8.1 will no longer be secure :-( Can you tell me if it comes from wimble? Sp page builder? other? and how to solve this problem?

Otherwise I just noticed that I still have a problem (fortunately I only made 3 pages!)

The menu is more spaced than on the current site. I have a line break of "A propos" Which makes a menu on 2 lines! http://j5.preventiv.fr/a-propos Is there a way via your super template to reduce the gap between the 2 terms of a menu?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 9 months ago #182071

Hello,

Please provide me with your admin access in the hidden content section so I can assist you. Before doing this, kindly take a full backup of your site.

Thanks.

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H
HDcms
Accepted Answer
9 months ago #182077

HI Ok here they are Thanks Regards

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H
HDcms
Accepted Answer
8 months ago #182537

Hi Can you look? Regards

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H
HDcms
Accepted Answer
8 months ago #182716

Hello Can you look because I can't leave the temporary admin account open for too long It's been 5 days since I gave them to you.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #182725

Hello,

Please, check now.

Thanks,

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H
HDcms
Accepted Answer
8 months ago #182755

Hello Thank you for your intervention for the menu but I still have the same problem when switching to php 8.2. I think it comes from your template.

https://pic.infini.fr/gallery#mGKm0o8k/TN7tyMhP.png Strangely when returning to php 8.1, I have a strange display? Regards

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H
HDcms
Accepted Answer
8 months ago #182792

Hi again For the problem in the articles, it is the title of the article that poses a problem after the template update!!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #182828

Hello,

The issue seems to be related to your Joomla installation. Please try the following steps to resolve it:

  1. Reinstall Joomla Core Files:
•   Go to `System → Update → Joomla`

•   Click Reinstall Joomla Core Files

•   This should fix any missing or corrupted files.

2.  Hiding Article Titles (Based on screenshot):

•   If you don’t want to display article titles, you can disable them by navigating to:

System → Global Configuration → Articles → Show Article Title (Set to Hide).

Let us know if you need further assistance!

Best regards,

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H
HDcms
Accepted Answer
8 months ago #182869

Hi I updated again to 5.2.3. It seems to work in php 8.3

I disabled the titles but that's not what we want, it's horrible without titles and it erases the titles of the linked content it also causes a problem with the breadcrumbs (http://j5.preventiv.fr/conseil-securite-au-travail/document-unique-evaluation-des-risques-professionnels vs https://www.preventiv.fr/conseil-securite-au-travail/document-unique-evaluation-des-risques-professionnels ). I didn't make any changes in joomla. I think it comes from the update of your theme which must disrupt the joomla settings!

Can you still help me on this last point because the site is not usable as it is and it is important and urgent because the manager must make updates to its content? Thank you Regards

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #182886

Hello,

I have fixed the title display issue. If you notice that some article titles are not showing, you can enable them by going to Article -> Options -> Title -> Show.

For further customization, you can do it yourself. Our template design is set up according to our demo, but if you wish to modify it, you are free to do so.

Thanks for your understanding.

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H
HDcms
Accepted Answer
8 months ago #182889

Hi again

Thank you for this modification. How did you do it? Because now I have a display, without the navigation thread but with

Posted by webmaster Health at work faceboo, ...
:-( !?

I fully understand that it's up to me to make customisations. This is the 1st time that I've had a problem with a theme I've bought (from any supplier), after the theme has been updated, without any modification on my part!

This means that you're making major changes that break the layout I'd made. This doesn't reassure me for purchased themes!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #182954

Hello,

There are no major changes in this update. We have only ensured compatibility with Joomla 5 and PHP 8.1, 8.2, and 8.3.

Thanks.

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H
HDcms
Accepted Answer
8 months ago #182903

Hi I managed to remove the terms that had not appeared by putting the same settings of the theme of the old site

However, the layout is very different from the old version of the theme. Thank you for helping me finalize what I did not modify https://pic.infini.fr/gallery#KDphFcxL/7ZBi9eyT.png,YofabSHZ/zeW2Xh8d.png

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #182953

Hello,

Check now your article https://j5.preventiv.fr/conseil-securite-au-travail/document-unique-evaluation-des-risques-professionnels, I fixed article details page based on your main site.

Thanks,

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H
HDcms
Accepted Answer
8 months ago #183221

Hi Thank you, that seems good to me. I'm waiting for the comment following use by the manager Regards

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #183224

Oky. You are welcome.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #197126

Hi,

I haven’t heard back from you for a while. Could you please let me know if the issue has been resolved? We need to close this post soon.

Looking forward to your update.

Thanks,

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