Cannot Save Elements
Rui Batista
Hi,
I cannot save a page as soon as I use an element. I can load, use and save a pre-built section, as well as a layout page. But as soon as I try to use and save an element it will not save anymore. What can I do?
Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Rui Batista
Accepted AnswerForgot something...
Rui Batista
Accepted AnswerOk, done.
Good luck!
Toufiq
Accepted AnswerI just checked your site on my testing server & it works fine on my end. I think you should contact your hosting server provider.
Rui Batista
Accepted AnswerHi Toufiq,
thanks for trying. It seems it was really a weird restriction at host side.
Whish you well!
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)