Feature Box - the button isnt working? - Forum | JoomShaper
Staff replied SP Page Builder

Feature Box - the button isnt working?

Asked by Richard 1 year ago Last activity 1 year ago

The feature boxes on my homepage arent working in that the button doesnt work, it looks like it will for a second then doesnt - very occasionally if you are really quick it might work ?!

https://support.gingerweb.co.uk/04uzypAb

There are three of them and i have tried URL / Menu and Page but they respond the same, it is as if the animation is blocking it?

thanks

4 replies

Ziaul Kabir Staff

Hello Richard,

Thanks for reaching out to us. I see that you are using a third-party template that includes an override add-on for the name feature. The issue is coming from there. If you delete this add-on, you will be able to use our feature add-on instead.

Let me know if there’s anything else I can assist you with.

Best regards,

Richard Asked this

Ok thanks - could you give me a clue as to where i might find it so i can disable it please?

Ziaul Kabir Staff

You can delete this addon from here or you can contact with template provider to fix it.

Path: /templates/ut_sombra/sppagebuilder/addons/feature

Thanks,

Richard Asked this

ok thanks . deleting the addon gives a 404 error for the whole site :-(

Ziaul Kabir Staff

I see your site is running.

Thanks,

Richard Asked this

Yes but those buttons arent working! If i delete the addon you suggested i get a 404 so i have replaced it.

Ziaul Kabir Staff

If you’ve deleted the override feature box addon, you’ll need to recreate this design, using our Feature box Addon.

Alternatively, you can reach out to template support for assistance in fixing this issue.

Best regards,

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