Feature Box - The Button Isnt Working? - Question | JoomShaper
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Feature Box - The Button Isnt Working?

R

Richard

SP Page Builder 8 months ago

The feature boxes on my homepage arent working in that the button doesnt work, it looks like it will for a second then doesnt - very occasionally if you are really quick it might work ?!

https://support.gingerweb.co.uk/04uzypAb

There are three of them and i have tried URL / Menu and Page but they respond the same, it is as if the animation is blocking it?

thanks

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Website
https://www.exetercarbs.co.uk
7 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #183176

Hello Richard,

Thanks for reaching out to us. I see that you are using a third-party template that includes an override add-on for the name feature. The issue is coming from there. If you delete this add-on, you will be able to use our feature add-on instead.

Let me know if there’s anything else I can assist you with.

Best regards,

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R
Richard
Accepted Answer
8 months ago #183200

Ok thanks - could you give me a clue as to where i might find it so i can disable it please?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #183209

You can delete this addon from here or you can contact with template provider to fix it.

Path: /templates/ut_sombra/sppagebuilder/addons/feature

Thanks,

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R
Richard
Accepted Answer
8 months ago #183219

ok thanks . deleting the addon gives a 404 error for the whole site :-(

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #183223

I see your site is running.

Thanks,

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R
Richard
Accepted Answer
8 months ago #183226

Yes but those buttons arent working! If i delete the addon you suggested i get a 404 so i have replaced it.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 8 months ago #183230

If you’ve deleted the override feature box addon, you’ll need to recreate this design, using our Feature box Addon.

Alternatively, you can reach out to template support for assistance in fixing this issue.

Best regards,

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