Form Builder Not Sending Anything
Andre Gariepy
My website's contact form made with formbuilder is not sending anything... i click send and nothing happens. I can successfully send test emails via Joomla Global Configuration
Asfakur Rahman Saikat
Accepted AnswerHi Andre Gariepy,
Thank you for reaching out, and sorry for the inconvenience.
It looks like your form builder was not configured correctly, particularly with variable mapping. The issue may have been due to a contact form misconfiguration, where the form fields were not properly mapped in the email body.
Please refer to the following documentation to reconfigure your form if needed:
SP Page Builder Form Builder - Email Template
Additionally, could you kindly provide Joomla administrator access? This will help us investigate the issue more thoroughly. Before sharing your credentials in hidden content, please back up your site using Akeeba Backup.
Best regards
Andre Gariepy
Accepted AnswerAll the fields seems linked properly... when i fill the form and press send, the forms clears the information but no messages are shown and i don't receive any emails.
I provided a super admin access, can check it out please?
Asfakur Rahman Saikat
Accepted AnswerHi Andre Gariepy,
The issue is related to your mail configuration, which is not set up properly for PHP mail.
Please contact your hosting provider to configure your mail forwarding settings correctly. Additionally, your server does not support my test SMTP credentials, as it appears to be blocking them.
Your form builder and contact form are working fine—I tested them by exporting my local site.
Hopefully, reaching out to your hosting provider will resolve the issue.
Best regards