Missing Gazette Addons After Installation – Need Help
Bonaventure Ezelagu
Hello JoomShaper Support Team,
I recently installed the Gazette template on my live Joomla site, but the following addons are missing:
Articles Slider Thumb Gallery Articles Vertical Slider Stock Scroller Articles (Overridden Addon) I installed the template manually because I can't use the Quickstart package on my live site. However, these addons are available on my local installation.
Steps I Have Taken So Far: ✔ Copied the sppagebuilder/addons/ folder from my local site to my live site ✔ Copied the language .ini files from /language/en-GB/ and /administrator/language/en-GB/ ✔ Cleared Joomla cache and checked for updates
But the addons are still not showing inside SP Page Builder.
Please provide the exact steps or files needed to make these addons work on my live site.
Thank you for your help!
Best regards, Bonaventure
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Bonaventure Ezelagu
Accepted AnswerThank you for your support and time , i have tried everything
Atick Eashrak Shuvo
Accepted AnswerHello Bonaventure,
Apologies for the inconvenience. I have reviewed your website and noticed that while the Gazette template is installed, a different template is set as the default.
Please note that the override addons included with the Gazette template will only function when Gazette is set as the default template. If you are using a different template as the default, the overridden addons will not be available in SP Page Builder.
Best regards
