Missing Gazette Addons After Installation – Need Help - Question | JoomShaper

Missing Gazette Addons After Installation – Need Help

BE

Bonaventure Ezelagu

Template 10 months ago

Hello JoomShaper Support Team,

I recently installed the Gazette template on my live Joomla site, but the following addons are missing:

Articles Slider Thumb Gallery Articles Vertical Slider Stock Scroller Articles (Overridden Addon) I installed the template manually because I can't use the Quickstart package on my live site. However, these addons are available on my local installation.

Steps I Have Taken So Far: ✔ Copied the sppagebuilder/addons/ folder from my local site to my live site ✔ Copied the language .ini files from /language/en-GB/ and /administrator/language/en-GB/ ✔ Cleared Joomla cache and checked for updates

But the addons are still not showing inside SP Page Builder.

Please provide the exact steps or files needed to make these addons work on my live site.

Thank you for your help!

Best regards, Bonaventure

0
4 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #185657

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

0
BE
Bonaventure Ezelagu
Accepted Answer
10 months ago #186277

Thank you for your support and time , i have tried everything

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 10 months ago #186296

Hello Bonaventure,

Apologies for the inconvenience. I have reviewed your website and noticed that while the Gazette template is installed, a different template is set as the default.

Please note that the override addons included with the Gazette template will only function when Gazette is set as the default template. If you are using a different template as the default, the overridden addons will not be available in SP Page Builder.

Best regards

0
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 10 months ago #185661

If you didn't do also that move

FROM : gazette_quickstart_j4_v2.0x.zip package copy whole folder templates\shaper_gazette\sppagebuilder

and upload to your website using FTP

0