Documents Not Opening Correctly After Update - Question | JoomShaper
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Documents Not Opening Correctly After Update

DP

Daniel Parhomencu

General 8 months ago

Hello. I updated to joomla 5.2.4. I updated the extensions but on the jdownloads side when I check the pdf documents they are not displayed properly. I don't know how to fix it. Does anyone have any suggestions? I have install jdownloads 4.0.46 version

For example: https://directiajudeteanapentruculturagiurgiu.ro/index.php/informatii-publice/bilanturi-contabile/bilanturi-anuale/category/31-bilanturi-anuale

On this page if I click on the first document it opens as follows: https://directiajudeteanapentruculturagiurgiu.ro/index.php/informatii-publice/bilanturi-contabile/bilanturi-anuale?task=download.send&id=75:bilant-decembrie-2023&catid=31

I mention that documents from another place entered with html code open correctly. https://directiajudeteanapentruculturagiurgiu.ro/index.php/informatii-publice/buletin-informativ-legea-544-2001

Thanks in advance.

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3 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 8 months ago #185932

Hi Daniel . More details here: https://www.jdownloads.com/forum/index.php or forum.joomla.org

Don't get me wrong, but this Forum is for JoomShaper products only.


Yes, you have to use a NEW version of component. JDownloads 4.0.45 that is for for Joomla 4.x and 5.x sites (since Sep 2024). If you have an older version it is obvious that you need to have a newer version installed, because there have been a lot of changes in the CMS core.

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DP
Daniel Parhomencu
Accepted Answer
7 months ago #186521

Hi. We rezolved the issue. A friend looked up and found bugs on the sourcecode of the template of yours. He rezolved them and now it's working properly.

Thank you!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 7 months ago #186525

You can share details, I wonder what and where.

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