Asfakur Rahman Saikat
Accepted AnswerHi Bob,
Thank you for reaching out, and sorry for the inconvenience.
Could you please share the error message or provide a screenshot of the issue for further investigation?
If you’d like a quicker resolution, you may also share Joomla administrator access. This will help us thoroughly investigate the problem. Please ensure you back up your site using Akeeba Backup before sharing credentials in hidden content.
I look forward to your response.
Best regards
bob
Accepted AnswerHi,
I tried to attached the screenshot, your image insert option of editor is not working,
Go to Page Builder Pro, then Pages, use front end editor. Youll get the error.
Thanks,
Asfakur Rahman Saikat
Accepted AnswerHi,
The issue is related to the 'Debel' template. Please note that this template is not our product.
When you set 'Debel' as the default template, the frontend editor does not work. However, it functions correctly when using Cassiopeia or Helix Ultimate as the default template.
Additionally, I noticed that some extra code has been added to Joomla's core files. Modifying core files is not recommended, as it can lead to potential issues with updates and stability.
Feel free to reach out if you have any further questions.
Best regards