Hello Ghada Zoubi,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I can't visit your site. Please allow if there is any restrictions to visit the site from the hosting. Meanwhile re-upload the images and check the issue.

Best regards

It was server update , its working now

Please re-upload the images. Hopefully, it will be fixed.

Still the same : https://prnt.sc/_MRLUmcegd_K I am talking about the old one not the new one

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

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