Hi Wade,
Thanks for reaching out.
The issue you’re seeing with XML links instead of proper update details for SP Page Builder Pro and Helix Ultimate is likely due to one of the following reasons:
- Cache Issues – Try clearing the Joomla update cache by going to Extensions → Manage → Update, then click Clear Cache and check for updates again.
 
- Update Server Misconfiguration – The update servers might not be recognized correctly. You can try refreshing them by going to Extensions → Manage → Update Sites, then click Rebuild.
 
- Manual Update Needed – If updates still don’t appear correctly, you may need to download the latest versions of SP Page Builder Pro and Helix Ultimate from JoomShaper and manually install them via Joomla’s Extension Manager.
 
Let me know if you need further assistance!
Best regards,