The Page Build Content does Not Copy When I Press Save And Cope Article - Question | JoomShaper
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The Page Build Content does Not Copy When I Press Save And Cope Article

T

TKIF2016IT

SP Page Builder 7 months ago

hi i have a problem, which is when i build an article throw the page builder builder and if i need to to make copy of this article by press save and copy the new article it copyed but the content with which is buided by page builder does not trasfer to new article .

what shuold i do?

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9 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #187953

Hello,

Thanks for reaching out to us. We have identified this issue, and it will be resolved in the next update.

Thank you for your understanding.

Best Regards,

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T
TKIF2016IT
Accepted Answer
7 months ago #188604

hi, thank you so much , i update my page builder for the last verion and it fix my problem, but there is one last problem which is when save as cope the old article photo "Featured Image" it break or lost after the new article it create "it is like the two artciles have the same photo's name so the joomla or page builder break the article photo for one of them.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 7 months ago #188664

There is no issues that you mentioned, Please, update Helix Ultimate, If you are using Helix based template.

Thanks.

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T
TKIF2016IT
Accepted Answer
7 months ago #188762

I did before and i use not just one template i have more the five different sites and all have the same problem

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #189419

Please update your Helix Ultimate plugin and SP Page Builder to the latest versions. I hope this will help resolve the issues you’re facing.

Thanks! Best regards,

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T
TKIF2016IT
Accepted Answer
6 months ago #190221

hi , i did all you said but the problem still appear

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190225

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best,

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T
TKIF2016IT
Accepted Answer
6 months ago #190343

ok sure

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 6 months ago #190352

Please check these two articles: One is created using the Joomla default editor, and the other is built with the SP Page Builder editor, I coped them usinf save & copy.

Page Builder Editor: Tawakkol Karman Foundation launches two English learning scholarships ahead of summer vacation (3)

Default Editor: Tawakkol Karman Foundation launches two English learning scholarships ahead of summer vacation (2)

Thanks!

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