Hi,
I us SP PAGEBUILDER for a while now, this is the first time I encounter this problem
Section Library KEEPS showing BUR PRO and I'm a pro user. Entered my license & email correct.
Is this a frequent problem? You have a fix?
Thanks in Advance,
Ben (from Belgium)
Hi Ben,
Thanks for reaching out. I apologize for the issue. It seems to be a caching problem. Please try clearing your browser and Joomla cache, then attempt again.
You can also refer to this documentation for further guidance: SP Page Builder Troubleshooting.
Let me know if you need any further assistance.
Best Regards,
Hi Ben,
In 99% cases it's a Cache problem. If you are 100% sure that you installed Pro version.
As @Ziaul wrote, read Tip #1 from SPPB documenation "Troubleshooting".
