SPPB Backend Text Block Editor Issue - Question | JoomShaper
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SPPB Backend Text Block Editor Issue

Claudio

Claudio

SP Page Builder 7 months ago

Ciao nell'editor SPPB quando modifico (direttamente) un blocco di testo, vengono cancellate le classi e gli ID CSS che ho assegnato in precedenza mediante l'opzione "source code"... Per non perdere le classi e gli ID CSS degli elementi nel blocco di testo, devo necessariamente procedere nuovamente mediante l'opzione "source code" nell'editor del blocco di testo (a destra)... Potete modificare il comportamento dell'editor del blocco di testo oppure portare i bottoni di menù su 2 righe in modo da visualizzarli tutti? Sarebbe ancora meglio se ci fosse un'opzione di scelta per il tipo di editor predefinito per l'editor del blocco di testo (source code/system editor). Grazie.

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14 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #188179

Hi

Thanks for contacting us and sorry for your issue. We kindly request your assistance in helping us understand your concern. As we only communicate in English, we would greatly appreciate it if you could translate your issue for us.

This will enable us to assist you more effectively. Thank you for your understanding! If possible give me a screenshot of your issue please.

-Regards.

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Claudio
Claudio
Accepted Answer
6 months ago #189675

Hello, in the SPPB editor when I edit (directly) a text block, the CSS classes and IDs that I previously assigned using the "source code" option are deleted... In order not to lose the CSS classes and IDs of the elements in the text block, I necessarily have to proceed again using the "source code" option in the text block editor (on the right)... Can you change the behavior of the text block editor or bring the menu buttons on 2 lines so that they all appear? It would be even better if there was an option to choose the default editor type for the text block editor (source code/system editor). Thanks.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #189807

Hi

Could you please keep a full site backup and try the latest version of page builder?

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Claudio
Claudio
Accepted Answer
6 months ago #190427

Hi, I did the update but the problem persists

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190523

Could you please give me a screenshot of your issue?

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Claudio
Claudio
Accepted Answer
6 months ago #190704

hi, you can find here the entire doc...

https://www.mmairo.com/SPPB_editor_issue.pdf

Thank you.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190729

Hi

Could you please keep a full site backup and try the latest version of page builder?

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Claudio
Claudio
Accepted Answer
6 months ago #190736

Hi and thank you... it's aldready update ( also update joomla 5.3.0 today before post my new comment) and the issue still again... My SPPB version is 5.5.4

check yourself the bad behaviour, please... my site is OK. Thank you again

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #190916

Please keep a full site backup and give me your super admin access.

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Claudio
Claudio
Accepted Answer
6 months ago #191233

You can easily verify the incorrect behavior yourself... I checked on 2 different sites and the abnormal behavior is the same. Please refer to the pdf document sent, thanks.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 6 months ago #191328

Hi

I have checked in my end, and it seems ok in my end. I have checked the latest version of page builder.

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Claudio
Claudio
Accepted Answer
5 months ago #191935

have you checked on backend or frontend?

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Claudio
Claudio
Accepted Answer
6 months ago #191334

The editor keeps html tags like '<div>, <p>, <h5>' etc, but does not keep internal ids and classes, for example '<h6 id="mm_idarticolo_art_testo3_row_correlati">Curvato</h6>'

Here the id is contained inside the '<h6>' tag

Try again and you will see that the '<h6>' tag (also '<strong>' tag and other) is kept, but the id="mm_idarticolo_art_testo3_row_correlati" is removed.

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Claudio
Claudio
Accepted Answer
5 months ago #194451

today I updated SPPB 5.6.1 and the problem is still there...

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