Staff replied SP Page Builder

I can no longer log in to the frontend with superuser

Asked by Ingrid 1 year ago Last activity 1 year ago

Hi, When I use the login of the helixtemplate or with SP pagebuilder, i get a profile page. It does not accept my superuser login. email is in use it says. I would like to skip the profile page
I can no longer log in to the frontend with superuser, so i can't edit my pages

8 replies

Pavel

1 year ago · edited

Hi. Turn it ON in Joomla Global Configuration > System tab

By the way, using an email as a Super User login is a very bad idea from a security standpoint. Come up with a complex login that includes a variety of different characters. The same applies to the password.

Ziaul Kabir Staff

1 year ago

Hello Ingrid,

Thanks for reaching out to us. Could you please follow the steps that @Pavel mentioned and let me know if it helps or not?

Thanks!

Ingrid Asked this

1 year ago

Hello Ziaul / Pavel.

It doesn't work
i followed the steps
I get a profile page when I go to the frontend

By the way, I don't use email to log in
The profile page says: my email is in use and I can't proceed

Ziaul Kabir Staff

1 year ago

Hello,

To resolve the issue, I recommend checking the admin dashboard in Joomla to ensure that your user permissions are correctly set for your Superuser account. This will help ensure you have access to the necessary features.

Please note that this issue is not related to SP Page Builder or the Helix template. It seems to be related to how your Joomla site is managed and the settings configured there.

Best regards,

Ingrid Asked this

1 year ago

Hello Ziaul,
I have superuser administrator rights
I can manage all applications on the backend
Since I created the Helix login I can no longer log in and edit on the frontend because when I log in to the frontend I get an "edit profile" page and I'm not allowed in here because my email already exists.
I don't want this page, I didn't create it, it came with the Helix login, I can't turn it off either, and logging out is also not possible.

Best Ingrid

Ziaul Kabir Staff

1 year ago · edited

Please, read this blog: https://www.joomshaper.com/blog/sp-page-builder-v5-1-9

Also, in you can manage redirection url after login, Go to your login menu, You will see Menu Item Login Redirect in options tab.

Thanks.

Ingrid Asked this

1 year ago

Hi,

I did but it is not working.
I made a new menu en redirect it to homepage.
Even when I disable all login modules, when i go to the frontend whit sp page builder i get the ëdit profile"page.

Ingrid Asked this

1 year ago

I found it.
I have disabled all privacy policies.
Now I can edit on the frontend again.

Ziaul Kabir Staff

1 year ago

Great, You found the root cause.