Hello,
I have the following problem with one of my projects: when I update the SP Page Builder from version 5.3.8 to version 5.4.4, the frontend editor is no longer displayed. Do any of you know the same problem? Does anyone have a solution? I would be very grateful.
Kind regards
Nico
Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
Hello,
I have set up an account.
I hope you can find the error.
Kind regards
Hello Nico,
I have thoroughly checked your website, and I can confirm that everything is working as expected, including the frontend editor. For your convenience, I’ve recorded a screen capture demonstrating the functionality and shared it in the hidden content area. Please review it.
Kind regards,
Shuvo
Yes, it works now because I installed the old version. The SP Page Builder version 5.3.8 is currently running, but if I update to 5.4.4, the frontend editor no longer works.
Kind regards
Could you please provide me the Super User access?
I have now set it up.
Kind regards
Please check now
Great, it works now. What was the problem?
Kind regards
