Hello PhoenixGB,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Which was your previous version of SP Page Builder? I will investigate and share the issue with the developer team. They will fix it wherever possible. If you are using SP Page Builder 5 versions, then there should be no update warnings.

Best regards

TBH it's been like this ever since i started using PB almost 10 years ago, version makes zero difference. License always entered but same.

This is showing update from 1 version older. Are you talking about this?

prnt.sc/Bc32470fHZjY

I have got this warning when there is no license key set in the settings.

prnt.sc/AYVDlZL2iLeg

I have got this when I inserted the license key.

prnt.sc/Ssa4ZUdp-pzP

Please share a screenshot from your end to understand the issue better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

https://zoosite.live/awakemap/j5.png

See hidden data for blurred section

I have checked with the same version but could not get the issue. License key was set on the settings and update works normally. However, you can manually install the latest version anytime without any problem. You may check out the screencast in the hidden content.

"If you are using SP Page Builder 5 versions, then there should be no update warnings."

So u don't know why it's happening?

Could it be something to do with my IP (unlikely as I have had multiple service providers over the years across multiple countries).

Can u investigate further please?

Sure, I will check with the developer team about the issue. Unfortunately, the team is on a holiday. I will update you after a week.

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.