Filter Problem
Roberto Muniz Merchant
If I add the filter option to the Storefront template, I have a problem:
The price filter function works.
I add a variant filter function and... 3688 Syntax error in regular expression on line 1, character 19.
where is the problem?
Ofi Khan
Accepted AnswerHello Roberto Muniz Merchant,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Best regards
Roberto Muniz Merchant
Accepted AnswerI attach access data to the control panel so you can see it.
Thanks!
Ofi Khan
Accepted AnswerI have checked this page (in the hidden content). There are no issues.
Ofi Khan
Accepted AnswerOkay, I got the issue. Please remove the Euro symbol from product variants and then check your issue.
Roberto Muniz Merchant
Accepted AnswerIs there a possibility in the variants, if number=0 then that variant is not shown?
Ofi Khan
Accepted AnswerNo, it is shown in the filter. But customer cannot buy it as it is out of stock.
Roberto Muniz Merchant
Accepted AnswerI have another problem. When I go to the product page and select any of the variations to "configure" the product, the product description images disappear. For example: https://www.spanishriders.es/monos-de-cuero-a-medida-personalizados-moto/mono-de-cuero-modelo-fk1
Roberto Muniz Merchant
Accepted AnswerHow can I fix this?
If I include the product information using a layout module in SP Page Builder, I resolve the issue of the images disappearing. However, I've also included an image gallery in the same module using SP Easy Image Gallery, and the photos disappear when I select a variation.
Ofi Khan
Accepted AnswerI have discussed the issue with the team. It will be fixed in the next version.
Roberto Muniz Merchant
Accepted AnswerOne question: Can't I upload images in .webp format to SP Easy Image Gallery? Where can I configure the format? I can't find it, and Joomla already supports it.
Ofi Khan
Accepted AnswerI have talked to the team. We will add webP support in the next release of SP Easy Image Gallery.
Good news! EasyStore next version will have your fix. We are planning to release it this week. Description images will be stable when you change variants.
Roberto Muniz Merchant
Accepted AnswerThank you so much! I'm looking forward to the changes, my friend. Thanks
Ofi Khan
Accepted AnswerYou are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
Ofi Khan
Accepted AnswerJust checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.
If you need further assistance, feel free to let us know!