Dynamic Filter - Question | JoomShaper

Dynamic Filter

TH

Thomas Harsch

SP Page Builder 1 week ago

Hi,

I have a problem with the dynamic filter.

I created a dynamic filter and used an option field ("Architektur") to select. when I select "8 bit" it works fine, when I select "16 bit" it shows the 16- and 64-bit devices, when I select "64 bit" it shows nothing. The number in brackets are correct. It should show one system at 16 bit and one system at 64 bit.

https://picsnmore.de/home/vintage-computersysteme

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5 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #227659

Hi,

We apologize for the inconvenience and for the delayed response over the weekend.

Could you please recheck the login credentials you provided? We were unable to log in using the information you shared.

Please verify that the username and password are correct, or send us updated credentials so we can continue investigating the issue.

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TH
Thomas Harsch
Accepted Answer
1 week ago #227696

Hello,

I have reset the password for the user. The credential provided should work now.

Best wishes. Thomas

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #227725

Can I take a full backup of your site to check the issue in my local machine?

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TH
Thomas Harsch
Accepted Answer
1 week ago #227755

I assume, you will delete the data when the issueis solved, so you can make a backup.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 day ago #228579

We apologize for the delayed response.

Our development team has identified the issue, and a fix will be included in the upcoming update.

We appreciate your patience and understanding. Thank you for bringing this to our attention.

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