Dynamic Filter
Thomas Harsch
Hi,
I have a problem with the dynamic filter.
I created a dynamic filter and used an option field ("Architektur") to select. when I select "8 bit" it works fine, when I select "16 bit" it shows the 16- and 64-bit devices, when I select "64 bit" it shows nothing. The number in brackets are correct. It should show one system at 16 bit and one system at 64 bit.
Atick Eashrak Shuvo
Accepted AnswerHello,
The error indicates that your server has reached the PHP memory_limit, which is currently set to 128 MB. SP Page Builder requires a higher memory limit to function properly.
Please contact your hosting provider and ask them to increase the PHP memory_limit to 512 MB or higher. This meets the recommended server requirements for SP Page Builder and should resolve the issue.
You can also refer them to our technical requirements documentation: https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#:~:text=PHP%3A%20memory_limit%3A%20256M%20or%20512M%20or%20higher
Once the memory limit has been increased, please test the issue again and let us know the outcome.
Atick Eashrak Shuvo
Accepted AnswerHi,
We apologize for the inconvenience and for the delayed response over the weekend.
Could you please recheck the login credentials you provided? We were unable to log in using the information you shared.
Please verify that the username and password are correct, or send us updated credentials so we can continue investigating the issue.
Thomas Harsch
Accepted AnswerHello,
I have reset the password for the user. The credential provided should work now.
Best wishes. Thomas
Atick Eashrak Shuvo
Accepted AnswerCan I take a full backup of your site to check the issue in my local machine?
Thomas Harsch
Accepted AnswerI assume, you will delete the data when the issueis solved, so you can make a backup.
Atick Eashrak Shuvo
Accepted AnswerWe apologize for the delayed response.
Our development team has identified the issue, and a fix will be included in the upcoming update.
We appreciate your patience and understanding. Thank you for bringing this to our attention.
Thomas Harsch
Accepted AnswerHi,
sorry I have to reactivate this old issue, but with 6.7.0 the filters are completely screwed up now. Regardless what I try to select, it ends up in a completely white browser screen :-(
Best wishes.