Cannot Use Elements From Section Library (Buy Pro) - Question | JoomShaper
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Cannot Use Elements From Section Library (Buy Pro)

JH

Juergen Hochhaeuser

SP Page Builder 7 months ago

Joomla: 5.2.5 PHP: 8.3 SPPB: 5.5.4 Template: nestfund

Hi there,

I started working on a new project and recognized that I cannot import elements from the section library or other libraries. All elements are marked with "Buy Pro" where I use the Agency license for years and my license is valid until 2027. I updated my license key but this did not solve the issue.

What else can I do?

Thanks Juergen

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Website
https://demo.jansen-rossbach.de
3 Answers
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #189253

Hi

Thanks for contacting us and sorry for your issue. Please make sure you have inserted the correct Email address and license key. Your license key is located in your dashboard. Then Clear your Joomla and Browser cache and check. For more help, you can follow this documentation below:

https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting

-Regards.

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JH
Juergen Hochhaeuser
Accepted Answer
7 months ago #189278

Thank you Mehtaz, my issue has been solved.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 7 months ago #189279

Glad to know that. You are most welcome.

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