Slideshow Images are No Longer Displayed. - Question | JoomShaper
🎃 Halloween Sale is Live! Get 35% OFF on all plans. Sale ends soon! Get Offer

Slideshow Images are No Longer Displayed.

D

Dominik

SP Page Builder 5 months ago

Hi there The images in my slideshow are no longer displayed. The thumbnails are all displayed correctly. I have emptied the cache. The correct images are stored in the slideshow (which is why the thumbnails are displayed, I assume). Can anyone help me why this is happening and how I can fix it?

https://prnt.sc/zMwon8JDa9ot

Thank you Dominik

0
3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #192896

Hi there,

Thanks for your message. Image filenames shouldn't contain spaces. I’ve downloaded your slideshow images, renamed them to remove the spaces, and re-uploaded them. Everything is working fine now—please check and confirm on your end.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
D
Dominik
Accepted Answer
5 months ago #192899

Thank you very much Toufiq!!

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 5 months ago #192900

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

Joomla Extension Directory

JED.png

TrustPilot

Trust-Pilot.png

We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

0