Error 500 In Back Office Trying To Access SP Page Builder Pro
Geoffrey Gillet
Hi, i've an error 500 when trying to access to SP Page Builder Pro on my Jommla back end (something went wrong with a button "Back to Admin" and in front i've an error Class 'JoomShaper\SPPageBuilder\DynamicContent\Services\CollectionsService' not found or an error 500. Please could you help me
Paul Frankowski
Accepted AnswerHi Geoffrey,
If you have Joomla 4.4 or Joomla 5.x:
- Download SPPB Pro 5.5.7
- Reinstall Component (install again)
- Then clear Joomla cache
- Make sure that your template support SPPB 5.x if was taken from different developer.
But if you somehow you still have Joomla 3.10 and you installed SPPB 5.5.x - read >> https://www.joomshaper.com/documentation/sp-page-builder/technical-requirements#what-is-span-style-color-rgb-186-55-42-not-span-supported-anymore
Paul Frankowski
Accepted AnswerJoomla 3.10 & PHP 7.4 in 2025, really & why?
As we informed in documenation, you cannot use SPPB 5.5.x inside old CMS.
Please:
- Rename those two folders: administrator\components\com_sppagebuilder and components\com_sppagebuilder
- Recover site using full backup from date BEFORE you installed SPPB 5.5.x
- Read text from my link (above), in big short, use SPPB 3.8.10 or SPPB 5.4.6, but NOT v5.5.x
Geoffrey Gillet
Accepted AnswerThat's not my personnal website. I've asked many time the owner to update Joomla but without effect Where can i find a sppage builder pro for Jommla 3.10 ? ANd how can I install it cause nothing works in administrator ( 0 Class 'JFormFieldList' not found) when i try to go in Extensions --> Manage to uninstall SP Page Builder Pro