Problems With Carousel - Question | JoomShaper
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Problems With Carousel

S

Sergio

SP Page Builder 6 months ago

A few days ago, I added a carousel to some pages, and today I noticed a couple of issues: On some pages, the images don't appear, and on others, I get an error.

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8 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 months ago #193764

Hi there!

Sorry for your experience.

What's the error statement? Would you please give me the page links where you have the issue, and your admin access would be better to have too.

Best regards,

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S
Sergio
Accepted Answer
6 months ago #193770

Hello, the issue appears on the mobile version of this page: https://new.microscopiaelectronica.com/nuestras-marcas

The specific error is located on this page: https://new.microscopiaelectronica.com/quienes-somos

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S
Sergio
Accepted Answer
6 months ago #193771

Here you have the admin acces

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 months ago #193822

May I take a backup of your site, please?

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S
Sergio
Accepted Answer
6 months ago #193827

you need both files and database?

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S
Sergio
Accepted Answer
6 months ago #193837

Here you can find a link to download both files and database. Please keep us updated.

Best Regards

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S
Sergio
Accepted Answer
6 months ago #193926

Hello. Any news?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 6 months ago #194158

Hi Sergio,

Please accept my apology for the delayed response. It seems not an akeeba backup. Can I install akeeba backup extension there and take a full backup of your site with zip format?

Best regards,

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