Request Failed With Status Code 500 - Question | JoomShaper
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Request Failed With Status Code 500

PhoenixGB

PhoenixGB

SP Page Builder 11 months ago

Clean installation of Joomla 5.3, php 8.3, latest SPPB, latest Stratos template.

Stuff just ain't working! Google API key won't save.

Opening a page, all good, click on an add-on, same error message but stuff saves. I can't upload a Squirrel generated font, can someone take a look ASAP and tell me what is happening? There are other Error 500 messages but these are critical.

Thanks

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12 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #193925

Hello,

Thanks for reaching out to us.

Could you please check it now?

Thanks

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193927

Hello Ziaul

Yes that seems to have fixed the issue, can you tell me what it was so I can fix any future problems without coming here?

Thanks Kevin

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #193928

There was a database structure issues.

If you face this again in future, Just select this then click update structure, It will resolve your issues.

Thanks

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193932

Thanks.

I still can't upload a fontkit zip file, there's a red box with a white x but no error showing. I have placed the zip in a folder, details inm the Private Message section.

Can u take a look and tell me why it won't upload?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #193933

Give your files on google dribe, currently not downloaded.

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193935

Sent link in Private, thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #193942

Please, check now. I have installed it.

Thanks.

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193947

Hi Ziaul

Nope. nothing there at all and the system shows an open referrer for the API but it IS restricted to that domain.

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #193960

You are welcome.

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193963

Ziaul

The font kit hasnt installed.

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PhoenixGB
PhoenixGB
Accepted Answer
11 months ago #193999

Doesnt mattewr now Ziaul, client using alternative designer, thanks for the help before.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 11 months ago #194021

Sorry to hear that.

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