Request Failed With Status Code 500 - Question | JoomShaper
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Request Failed With Status Code 500

PhoenixGB

PhoenixGB

SP Page Builder 5 months ago

Clean installation of Joomla 5.3, php 8.3, latest SPPB, latest Stratos template.

Stuff just ain't working! Google API key won't save.

Opening a page, all good, click on an add-on, same error message but stuff saves. I can't upload a Squirrel generated font, can someone take a look ASAP and tell me what is happening? There are other Error 500 messages but these are critical.

Thanks

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12 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193925

Hello,

Thanks for reaching out to us.

Could you please check it now?

Thanks

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193927

Hello Ziaul

Yes that seems to have fixed the issue, can you tell me what it was so I can fix any future problems without coming here?

Thanks Kevin

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193928

There was a database structure issues.

If you face this again in future, Just select this then click update structure, It will resolve your issues.

Thanks

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193932

Thanks.

I still can't upload a fontkit zip file, there's a red box with a white x but no error showing. I have placed the zip in a folder, details inm the Private Message section.

Can u take a look and tell me why it won't upload?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193933

Give your files on google dribe, currently not downloaded.

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193935

Sent link in Private, thanks.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193942

Please, check now. I have installed it.

Thanks.

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193947

Hi Ziaul

Nope. nothing there at all and the system shows an open referrer for the API but it IS restricted to that domain.

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #193960

You are welcome.

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193963

Ziaul

The font kit hasnt installed.

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PhoenixGB
PhoenixGB
Accepted Answer
5 months ago #193999

Doesnt mattewr now Ziaul, client using alternative designer, thanks for the help before.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 5 months ago #194021

Sorry to hear that.

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