Problems With The Video Player? - Question | JoomShaper
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Problems With The Video Player?

John Juhl

John Juhl

SP Page Builder 4 months ago

My Vimeo video doesn't play.

Vimeo embed privacy set to: Anywhere

The link works alright outside my website (https://vimeo.com/1089641861) but on my site I only get a blank space ( https://omtykt.com/da/omtykt-intro )

kr.

John.

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #194659

Your responsify plugin was blocking the video to load. I configure it to load the video.

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John Juhl
John Juhl
Accepted Answer
4 months ago #194676

Thanks :)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #194679

I have a humble request: If you could spare a moment to leave us feedback, it would mean a lot to our team and inspire us to continue improving. You can share your review at the following links:

  1. SP Page Builder Review
  2. Trustpilot Review

We truly appreciate your support!

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #194639

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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John Juhl
John Juhl
Accepted Answer
4 months ago #194642

But of course :)

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 4 months ago #194653

Please check now

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John Juhl
John Juhl
Accepted Answer
4 months ago #194654

Great !

Where did I mess up?

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