Quickstart Install Joomla Post Install Messages Not Editable
Mocer
Hi there,
Following up on thread "After Installed Quickstart Post Installation is Not Resetting" (https://www.joomshaper.com/forum/question/6713#).
This issue is still unresolved after more than 3 years!
Can someone from the Joomshaper staff:
-
Give us a timepath to the proper solution of this issue after more than 3 years? - Give us a good workaround (read: manual) to solve this issue in the database?
1.- If you do not have access to the database, J5 shows a dropdown list to select the meessages from "Joomla CMS System" or "211" or whatever. Please see screen capture: prnt.sc/WsqoV9INTBLd
All my installs have the same issue and some of them shows the dropdown list, but some of them don't:
Ofi Khan
Accepted AnswerI have made a screencast for you:
I am explaining it. Check the ID number shown on the URL of Post Installation page. Then go to xxxxx_postinstall_messages table and check your Extension ID. If the IDs are different, then update it to the ID shown on the URL. If both IDs are same, then you will be able to reset or hide Post Installation messages.
Ofi Khan
Accepted AnswerHello Mocer,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
Please go to this link:
http://domain.com/administrator/index.php?option=com_postinstall&eid=211
Use your site address instead of domain.com Then you can reset the messages. I will talk to the team to fix the issue on the next release.
Best regards
Mocer
Accepted AnswerHi Ofi,
Thanks for your reply, but your solution doesn't work and results in a 404 page. After trying a normal reset the messages of our url ends at: /administrator/index.php?option=com_postinstall&eid=227. So 227 instead of 211, but also this doesn't work.
Please offer a clear manual to get rid of this behaviour until the dev team have fixed this.
Best regards
Ofi Khan
Accepted AnswerApology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Ofi Khan
Accepted AnswerSorry, the old solution does not work on yours. Please allow me some time. I will talk to the developer team for a solution when they get back to work from holiday.
Ofi Khan
Accepted AnswerI have got a fix. Please share your database access. I will apply it on your site and explain to you.
Mocer
Accepted AnswerHi Ofi,
This is a database of a client and not able to make a temporary user for it. Is it possible to explain it to me, so I can change it myself?
Ofi Khan
Accepted AnswerYou are welcome 😊
I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on
This will inspire us to improve.
Paul Srch
Accepted AnswerWhat I've never understood is why Joomshaper doesn't simply use the default EID that Joomla sets up. This is really awkward, and I don't see this behavior with amy other template provider.
Ofi Khan
Accepted AnswerHello Paul Srch,
Apology for your experience. As far as I know this issue happens on one template quickstart only. However, if you have the same experience with another template, then let us know. We will solve the matter.
Best regards
Mocer
Accepted AnswerHi Ofi,
Unfortunately it happened in all my quickstart installs.
Best regards
Mocer
Accepted AnswerHo Ofi,
Can't find your solution anymore in this thread, why has it been deleted? Can you share which tables should be altered in the database?
Thanks.
Ofi Khan
Accepted AnswerSorry, the screencast got expired after 2 weeks. However, I have uploaded it on YouTube. You can check it out anytime:
How to Reset or Hide Helix Ultimate Post Installation Message