Hello Jo,
Please accept our sincere apologies for the delay in our response. Our team was unavailable over the weekend, and we are now addressing your query with priority.
Regarding the installation issue, the behavior you are experiencing is related to the server environment rather than the template itself. Our quickstart packages utilize the standard Joomla core installer, which automatically detects your server's capabilities and displays the database options that are supported by your server's PHP configuration. The absence of a MySQL option indicates that the necessary PHP extension is likely not enabled on your hosting account.
To confirm this, you can perform a simple test by installing a clean, blank version of Joomla:
- Download the latest Joomla package directly from the official site: https://downloads.joomla.org/cms/joomla5/5-3-2
- Attempt to install it on your server.
- During the installation, check if the MySQL database option is available.
If the issue persists with a fresh Joomla installation, it confirms that the matter requires an adjustment to your server settings. In this case, we kindly advise you to contact your hosting provider. They can provide a prompt response and will be able to enable the required PHP extension for you.
We are confident this will resolve the matter. Please let us know if you have any further questions after speaking with your host.
Best regards