Problem With Gazette Template But Also Other Templates
Sebastian
Joomla 5.3.1 PHP 8.4 Page Builder 5.61
After migrating from Joomla 3 first to Joomla 4, then to Joomla 5, I have a problem with launching the page under the template. Error 500 is displayed and after turning on error reporting to max it indicates more errors in the template.
HtmlDocument->_loadTemplate('/home/mwdesign/public_html/projektstronypl/aflesz/templates/shaper_gazette', 'error.php') in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Document/HtmlDocument.php (line 785) HtmlDocument->_fetchTemplate(array('template' => 'shaper_gazette', 'directory' => '/home/mwdesign/public_html/projektstronypl/aflesz/templates', 'debug' => false, 'csp_nonce' => null, 'templateInherits' => '', 'params' => object(Registry), 'file' => 'error.php')) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Document/HtmlDocument.php (line 622) HtmlDocument->parse(array('template' => 'shaper_gazette', 'directory' => '/home/mwdesign/public_html/projektstronypl/aflesz/templates', 'debug' => false, 'csp_nonce' => null, 'templateInherits' => '', 'params' => object(Registry), 'file' => 'error.php')) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Document/HtmlDocument.php (line 640) HtmlDocument->render(false, array('template' => 'shaper_gazette', 'directory' => '/home/mwdesign/public_html/projektstronypl/aflesz/templates', 'debug' => false, 'csp_nonce' => null, 'templateInherits' => '', 'params' => object(Registry), 'file' => 'error.php')) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Document/ErrorDocument.php (line 139) ErrorDocument->render(false, array('template' => 'shaper_gazette', 'directory' => '/home/mwdesign/public_html/projektstronypl/aflesz/templates', 'debug' => false, 'csp_nonce' => null, 'templateInherits' => '', 'params' => object(Registry), 'file' => 'error.php')) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Error/Renderer/HtmlRenderer.php (line 70) HtmlRenderer->render(object(InvalidArgumentException)) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Exception/ExceptionHandler.php (line 136) ExceptionHandler::render(object(InvalidArgumentException)) in /home/mwdesign/public_html/projektstronypl/aflesz/libraries/src/Exception/ExceptionHandler.php (line 73)
After switching to another, newer template (Luxevista), more errors appear.
Please help me solve the problem.
Atick Eashrak Shuvo
Accepted AnswerApologies for the inconvenience caused. After reviewing the issue, it appears that the Phoca Gallery Image Module is responsible for the error prnt.sc/6acETwKktSlT.
To the best of my knowledge, this module is not currently compatible with Joomla 5. I recommend reaching out to the extension's developer for an updated version or further assistance.
Best regards
Sebastian
Accepted Answer@Atick Eashrak Shuvo Thank you for helping me solve the problem, and quickly locating the cause of the errors. After disabling the module, everything returned to normal.
Atick Eashrak Shuvo
Accepted AnswerYou're most welcome! I'm glad the issue has been resolved and everything is working smoothly again.
If you need any further assistance, feel free to reach out.
Best regards
Sebastian
Accepted AnswerI have one more question - although it is not related to this template, it generally applies to each of your templates. I once asked if there was a chance to implement moving around the Mega Menu using the keyboard and the TAB key. There was a declaration that it would be taken into account in terms of the framework and templates. But so far there is silence and the topic has probably been omitted. Do you know anything about this topic?
Atick Eashrak Shuvo
Accepted AnswerThank you for bringing this up again, and I sincerely apologize for the inconvenience caused.
Keyboard navigation for the Mega Menu, including support for the TAB key, is indeed a feature that ideally should be handled at the Helix Ultimate framework level. As of now, the development of the next Helix Ultimate update is still ongoing.
Currently, due to the Eid holidays in our region, I’m unable to reach the development team directly to get an update on this specific feature. However, once regular operations resume, I will follow up with the team and make sure your feedback is shared with them.
We truly appreciate your patience and understanding. Your input is valuable, and accessibility improvements like this are important to us. Thank you again.
Atick Eashrak Shuvo
Accepted AnswerApologies for the inconvenience you're experiencing.
Please note that none of our templates or extensions are officially compatible with PHP 8.4 at this time. We kindly recommend downgrading your PHP version to 8.3, which is the latest supported version for Joomla 5.3.1 and our products, including SP Page Builder and the Gazette template.
After switching to PHP 8.3, if the issue persists, please feel free to share temporary administrator access credentials so we can further investigate the issue directly and assist you in resolving it.
We appreciate your understanding and look forward to your response.
Best regards